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Telehealth Primary Care in Massachusetts

NeighborCare NP Practice, LLC provides telehealth primary care for families throughout Massachusetts. Rachel Clerge, FNP-BC, delivers annual wellness visits, chronic disease management, and preventive care by secure video, so routine healthcare fits into your schedule.

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Senior patient speaking with their telehealth primary care provider in Massachusetts

What Is Telehealth Primary Care

Telehealth primary care delivers the same core services as an in-office primary care visit — health assessments, chronic disease management, preventive counseling, and medication management — through a secure video connection instead of a waiting room.

At NeighborCare NP Practice, Rachel Clerge, FNP-BC, uses her 15 years of clinical experience to build an ongoing relationship with each patient, reviewing history, labs, and goals at every visit rather than treating isolated symptoms.

Who Is It For

What to Expect

After requesting an appointment through the patient portal, you will receive a confirmed telehealth visit time, including evening and Saturday options. During your video visit, Rachel will review your history, discuss current concerns, and build or update your care plan together with you.

When labs, imaging, or in-person follow-up are needed, Rachel will coordinate orders with a local lab or specialist near you.

Benefits

No Travel, No Waiting Room

Get care from home, work, or anywhere in Massachusetts with a stable internet connection.

Evening & Saturday Visits

Appointment times built around work and family schedules, not standard office hours.

Continuity of Care

The same provider follows your health history visit after visit, building real familiarity with your needs.

Why Choose NeighborCare NP Practice

Rachel Clerge, FNP-BC, brings 15 years of clinical experience and a genuinely whole-person approach to every primary care visit. As a bilingual provider in English and Haitian Creole, she serves a diverse range of patients throughout Massachusetts with the same attentiveness and follow-through you would want from a trusted neighborhood provider.

Learn more about Rachel Clerge, FNP-BC · Explore medical weight management

Frequently Asked Questions

What services are included in telehealth primary care?

  • Management of chronic conditions, including diabetes, hypertension, COPD, and asthma
  • Medication management and prescription refills
  • Lab and imaging result reviews
  • Preventive care and health screenings

Can I get a yearly physical through telehealth primary care?

Many elements of an annual wellness visit can be completed by video, including a health history review, medication reconciliation, screening questionnaires, and care planning. Rachel will let you know if any portion, such as bloodwork, needs to be completed at an outside lab.

Can telehealth primary care manage chronic conditions like diabetes or high blood pressure?

Yes. Rachel regularly manages chronic conditions such as diabetes, hypertension, high cholesterol, and thyroid disorders through telehealth, using home monitoring data, lab results, and regular video check-ins to adjust your care plan.

Is telehealth primary care appropriate for older adults?

Yes. Rachel has experience in geriatric care and works with older adults and their families on medication management, chronic disease monitoring, and coordinating care, all from the comfort of home.

What do I need for a telehealth primary care visit?

You will need a smartphone, tablet, or computer with a camera and a stable internet connection. Have your current medications, recent lab results if available, and a list of questions or concerns ready before your visit.

Start your primary care relationship today

Schedule a telehealth primary care visit with Rachel Clerge, FNP-BC.